What do your customers want? (Small Business Ecommerce Link Digest – July 18,...
Customers feed business. And we’re all hungry. In the Maslow Hierarchy of Business, customers trump product, service, capital and personnel. Which means we’re all looking for ways to find customers....
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How long can you afford to suck?
Has this ever happened to you? I was standing in line at my local Rite Aid, waiting to buy a bottle of water and some Excedrin for an increasing-by-the-minute tension headache while watching four...
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Finding and Following Your Customer’s Digital Footprint
I had the great privilege to guest host @IBMBigData’s weekly CXO Chat on Twitter focused on Customer Experience Optimization. The session was called Finding & Tracking Your Customer’s Digital...
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The 7 Fastest Ways to Improve Your E-commerce Effectiveness
If you could do just one thing this year to grow your business, what should it be? Think about it for a minute. I’ll give you a few ideas to get you started:Redesign your existing website to improve...
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